Here you'll find information about how to request deletion of your account, what data we store, and how it's processed.
When you use FODMAPP we store: email address, first and last name, password in encrypted form, login method, language setting, and – where your login provider supplies them – telephone number and profile picture. We also store a record of the consents you have given – including your acceptance of the 16-year age requirement – your subscription and trial status, and simple usage counters. In addition we store the content you create in the app: your AI conversations, your food and symptom entries (meals, symptoms, bowel movements, sleep, stress, menstruation and medication), and the AI’s analyses.
Photographs are not stored on our servers. They are sent straight to the AI provider for the analysis and discarded afterwards. Images uploaded by older versions of the app are deleted automatically within 48 hours. Your AI chat conversations are deleted automatically after 24 hours. Your food and symptom entries are stored on your account until you delete them, withdraw your consent, or delete your account – all of which you can do in the app.
Text and images you send to the AI are processed by Google’s Gemini models, through Firebase AI Logic and Vertex AI, as our data processor and on the basis of the explicit consent you give in the app. Because this involves health data, you can withdraw that consent at any time under Profile → Data and privacy.
If you choose to log in with Google or Apple (OAuth), we receive the name and email address associated with your account. This is only used to create and log you into your FODMAPP account.
You can delete your account yourself in the app: Profile → Danger zone → Delete account. This removes your data and your login, and cannot be undone.
In the app you can also delete only your data or your chat history (under Danger zone), or withdraw your consent to AI processing (under Data and privacy) – if you would rather keep the account itself.
If you would prefer that we do it for you, email [email protected] from the address the account is registered with. We will confirm your request and delete the account within 30 days. If you signed in with Google or Apple, you can also revoke FODMAPP’s access in your Google or Apple account settings.
When your account is deleted, the following is removed: name, email address, login details, subscription and trial status, your AI conversations, your food and symptom entries, the AI’s analyses, and your usage counters. Data is deleted within 30 days, and removed from backups within 90 days.
Two things are kept. We are required to retain purchase and accounting records for 5 years under the Norwegian Bookkeeping Act; these contain only transaction details – not your health data or your conversations. Bug reports and app ratings you have submitted are not removed automatically; email [email protected] if you want those deleted too.
Email [email protected]
FODMAPP